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Operational Documentation

Process documentation
industrial accessible

Step-by-step machine procedures. SOP that the operators actually consult. No 50-page manuals that no one uses.

The reality

The SOPs that no one consults

❌ The traditional approach

  • Someone of quality documents 40 pages in Word
  • Diagrams, screenshots, perfect format
  • It is saved in the server folder "Documentation/SOP/Line1/"
  • Operator needs to turn on the computer
  • Browse folders ("where was I?")
  • Open PDF
  • Find relevant page
  • Reality: Operator calls the tutor instead of consulting

Result: 100% of the SOP documented. 0% usage.

✓ The REELEVO Approach

  • Expert operator documents WHILE executing the process
  • App guides you through the steps: "What's the next step?"
  • One click away from SOP: photo, video, checklist
  • Available offline on machine (QR or app access)
  • New operator consults for 10 seconds
  • Follow the procedure
  • Ready!
  • Tutor verifies result, does not teach

Result: SOPs documented AND used in the plant.

Data: 77% of Spanish industrial SMEs DO NOT have documented and updated operating procedures. Of the 23% that do, less than 10% of their procedures are regularly consulted in the plant.

Why traditional manuals fail

1. Inaccessible on the ground

Require browser, folders, files. A machine operator wastes 5-10 minutes before finding what he needs. Easier to call the tutor.

2. They do not reflect reality

They are written by quality people, not by the operator who actually does it. The "tricks" that the expert knows are lost.

3. They go out of date quickly

After 3 months, no one updates them. Why change the manual if we can continue improvising?

4. They do not include troubleshooting

"What to do if X happens?" —The manual does not contemplate it. The operator improvises or calls.

5. They are in English or poor format

If the manufacturer of the machine is German, the manual is German. If it is translated, it is incomprehensible.

6. They generate resistance

Operators see documentation as control, not as a tool. "If I make a mistake it is recorded..."

The solution

Documentation consulted

📱

Accessible in 3 seconds

QR on machine + scan = SOP open directly. Or pre-installed app. Without looking for anything. Offline if there is no wifi.

👷

Documented by the expert

The operator who knows makes the SOP while working. Include the critical points that only he knows. It is the operational truth.

🛠️

Includes troubleshooting

"If the pressure rises, wait 30 seconds." "If the material gets stuck, this means..." — Documented tacit knowledge.

📊

Versioned and current

When a parameter changes for a new machine, it is easily updated. Everyone sees the latest version. No confusion.

Checklistable

It's not "read this and then guess the next step." It is: step 1 → check ✓ → step 2 → check ✓. Sequential.

👥

Collaborative without getting in the way

When something is not clear, the tutor writes it down. On the next turn, the rookie sees it updated. Continuous improvement.

What to document with REELEVO?

🚀 Start/Stop

Exact sequence. Order of steps matters. What to expect at each stage. When is it ready to produce?

⚙️ Parameter change

Machine configuration. Exact values. Tolerances. How to verify that it turned out well. What NOT to do.

🔧 Basic maintenance

Lubrication. Cleaning. Visual inspection. When to do what. Where are the lubrication points.

❌ Troubleshooting

Machine for. What does this sound mean? What to do first? Diagnostic tree of common problems.

✓ Quality control

How does the operator know that a part is good or bad. What you look at, what you touch, what you measure. Visual criteria.

🧹 Cleaning GMP

If you need compliance ISO/IATF: step-by-step cleaning checklist by area. With "before" and "after" photos.

Real impact of good documentation

Reduction of new operator errors
Before: +40% errors vs regular operator
With clear documentation: -60% errors
Machine setup time
Before: 30-45 min (if you don't know, call the tutor)
With SOP: 10-15 min (follow the steps)
Dependency on the expert operator
Before: "Call Juan for everything"
With documentation: Juan only reviews results
Personnel turnover without chaos
Before: Staff ETT loses 1-2 weeks in learning
With SOP accessible: productive from day 1

Start by documenting the critical

Week 1: Prioritization

  • Which machine produces the most money?
  • How many people master it?
  • What would happen if the expert operator is missing?
  • The 3 most critical machines = priority 1

Week 2: Documentation

  • The expert opens REELEVO app
  • Follow your process step-by-step
  • The app guides you
  • Includes short videos, photos, checklist
  • Ready in 1-2 hours per machine

Week 3: Validation

  • Less experienced operator follows the SOP
  • Is something unclear?
  • Expert corrects it
  • Iterate until it works

Month 1: Deployment

  • SOP in QR on each machine
  • Operators can consult it
  • Continuous improvements based on feedback
  • Productive line from day one
Ready to start

Document your procedures operational

Procedures that are consulted because they are accessible where they are needed. No 50 page manuals. Without dependence on the tutor.