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Software SOP · Knowledge transfer

Your best technician retires
in 6 months. What will happen
when does he leave?

He has been in that plant for 20 years. He knows exactly how to start the line in winter, what to do when the pressure sensor gives false positives, what steps should never be followed in that order. That knowledge is not in any manual. It's in your head. Documentation of production processes is key so that this know-how is not lost.

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Assisted implementation · No commitment

20 years
of operational knowledge that can leave in a day when the expert leaves
30 min
what it takes to document an entire process with REELEVO. The expert captures with the mobile.
Living process
The captured knowledge is available to the company and can be updated when processes change
The problem

It never seems urgent to document.
Until it is.

Four situations in which knowledge that was not captured becomes an irreversible problem.

Planned retirements that no one prepares

You know exactly when your most expert technician retires. You've been telling yourself for months that you have to document your processes. And the months go by.

Without REELEVO: When he leaves, he takes knowledge with him.
With REELEVO: 30 minutes per process. Start today.
Unexpected resignations

The expert technician decides to go to the competition with 15 days' notice. There is no time for an orderly transfer.

Without REELEVO: 15 days to document what took 15 years to learn.
With REELEVO: If it is already documented, its output is managed with more margin and less dependency.
Dependency on key people

There are machines that only one person knows how to start. Processes that only one operator knows. If that person is missing, production suffers.

Without REELEVO: A key employee on leave = an operational problem. A key employee on vacation = an operational problem.
With REELEVO: The knowledge belongs to the company, no of the employee.
Informal knowledge that is not in any manual

Not just formal procedures. Knowing when you have to reprocess, when you can skip a step, when that noise does not indicate anything and when it does.

Without REELEVO: That tacit knowledge is not in any quality manual or ISO.
With REELEVO: The expert captures his knowledge, in his own words, in your own steps.
The solution

Knowledge is captured once
and is accessible to the company.

No two-day documentation sessions. Without consultants. The expert captures while working.

📱
The expert captures with his mobile phone, without stopping working
There is no consultant. There is no two-day documentation session. The expert captures each step of the process while working or at the end of the shift. In less than an hour, a complete documented process.
The result

Documenting an expert's knowledge does not interrupt production. It fits into the normal day.

🎥
In his voice, in his process, with his tricks
The expert does not follow a corporate script. Capture how he would talk to a colleague: explain the reasoning, warn of what can go wrong, show how he would do it. That tacit knowledge is impossible to capture in a text.
The result

REELEVO captures what no quality manual can: the why behind each step.

🏢
The knowledge belongs to the company, not the employee
Once documented in REELEVO, the process exists regardless of whether the expert is here, leaves, or retires. Any substitute can access directly into the machine.
The result

End of dependency on key people. Operational knowledge is a company asset.

🔄
Updated when the process changes
When the process evolves, the expert captures the new steps. The previous version is archived and the machine keeps the current version available.
The result

There are no outdated manuals. There are no paper versions that no one updates.

The right time

The best time to capture
knowledge is before he leaves

Every month that passes without documenting is one month less margin.

6
months
before
Start documenting critical processes
The expert captures your most critical processes. 30 minutes per process. Leisurely. No pressure. Knowledge is captured in an orderly manner while there is still time.
3
months
before
Critical processes are documented
The expert can leave with peace of mind. The important thing is already captured. The surrogate can access processes directly on each machine from boot.
The day
that
va
An inconvenience, not a crisis
The substitute has everything directly on the machine. The plant continues to operate. The person is lost, but not the knowledge.
1 year
later
Knowledge is still available. In a sustained way.
No calls to the retiree. Without rebuilding processes from scratch. Without depending on someone remembering how it was done. Knowledge is a permanent asset of the company.
Are you interested?

Start capturing knowledge
from your team today

The expert documents the first critical processes before it is too late.

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